We've bought 2 cars from Freedom Honda and have had vehicles serviced there for over 2yrs. We've been nothing but impressed with everyone we've dealt with! From sales to financing to service, they do a fantastic job!
Great customer service! Unfortunately, no donuts the day we bought our pilot. Either way it was a good experience.
I negotiated the price of the car via email. They honored all out the door commitments they made. There were no surprises when I arrived to purchase the car. Salesman Julio Sandoval was very helpful with the test drive and purchase.
Sept. 2016: I recently purchased a new H-RV from the swell folks at Freedom Honda. They are courteous, accommodating and very efficient. I will be back in a few years for another round. 10/10 would recommend.Update March 2018: My car required a major repair earlier this month and Freedom took care it for me. I was kept informed throughout the process and my car is running great. Joey was especially helpful and courteous!
This was my first time purchasing my own vehicle from a car dealership (previous one was through family) and never once did I feel put upon, all my questions were taken quite seriously and I felt valued as a customer. My Sales Consultant was Robert W., from the beginning to the end of the process he was extremely pleasant to work with. I purchased a vehicle that had been traded in to Freedom Honda, a 2009 Hyundai Elantra, and I really appreciated Robert riding in the car on t...he test-drive. I had driven a similar vehicle at Faricy Boys and my consultant there did not come along, and something in the engine hitched and stalled and he was not able to get the car to replicate the issue later on. I felt secure knowing that Robert could hear and feel the same thing I was and if this engine did the same, he would be able to tell. Nothing happened, though, different car, different care record. I also like the limited warranty they provide and that my bank choice for financing was one they work with directly so I didn't have to run between two places and sign two sets of papers. They also gave the car a good washing, and it had an extra set of new tires included. I love my car thus far and I want to thank Robert and Freedom Honda for helping make my first car purchase a nice experience! See More
Before I get into it, our family has dealt with John, Greg and Freedom Honda before so we’re technically repeat customers. So I met up with John and Greg and tried to get a older car from Freedom Honda. Took delivery and took the car home that night. Couple of days later, the dealer called me notifying that banks won’t finance it due to the age of the vehicle. Wife and I brought the car back and proceeded to get our down payment back until we sat down with John and Greg again. They tried to get us a different vehicle but due to limited supply, couldn’t fulfill the request. They proceeded to talk us into leasing a vehicle and showed us around. I was very hesitant at first because I never leased a car before and Greg and John both provided us with valuable information on purchase vs leasing due to having a strict budget on what we want to get. After weighing the pros and cons on buying vs leasing and car maintenance on a old car vs new, we decided to give leasing a try. At first they showed us a 2018 Honda Civic 2 door coupe and I wasn’t too fond of it due to having a family. We decided to try and get our deposit back and try elsewhere but before we did that, we were shown a 2018 Honda Civic 4 door hatchback and quickly fell for it, took it for a test drive and to my surprise, it drove really well. I’m really not into Civics however this one changed my thoughts about them. Now the last deciding factor was insurance which was only $60 more than what we are paying right now per month. Discussed it with the wife and we both decided to go ahead with the process. Process was fast and painless due to having chosen the vehicle that we test drove ( 6 speed manual black on Black Honda Civic). We were in and out of finance within 30 mins and now the proud owners of a brand new 2018 Honda Civic Sport.